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216 East 17th St, Suite 4F
New York, NY 10003


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Frequently Asked Questions

How does Exteros protect privacy and keep information secure?

Personal privacy and data security are a strategic priority. 

We use industry standard encryption protocols for all storage and transfer of video data. We never store personally identifiable information. We do not know or store the name, address, email or any other personal data about anyone walking by our cameras. 

We are compliant with the California Consumer Privacy Act (CCPA) as well as the General Data Protection Regulation (GDPR) in the Europe Union.

What do we need to install the sensors?

Each sensor requires nothing more than a standard power connection.

Can we use our existing cameras?

Yes, as long as we have access to the video feeds in a secure manner.

Do the sensors work outdoors?

Yes, Exteros sensors can be mounted anywhere and in any environment.

How accurate is the data?

Exteros AI has been extensively validated against human manual counters. This validation includes the counting of over 5 million pedestrians and shoppers, across varied locations, over several years. Accuracy has proven to be equivalent to or more accurate than human counters.

What infrastructure is needed for Exteros AI?

All the magic of Exteros AI happens in the cloud on our network of enterprise GPU servers. Each camera feed has dedicated 1-4 GPUs to process footage and extract valuable data.

The dedicated GPUs are used during off hours to finetune Exteros AI for each camera feed to become increasingly accurate and more capable over time.